Frequently Asked Questions

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Welcome to our FAQ page — your go-to resource for all things Primed Health and Fitness! Whether you're seeking guidance on the best home workout equipment, curious about our shipping policies, or have technical questions about our cutting-edge fitness gear, find the answers you need to supercharge your fitness journey right here.

Product Questions

What types of gym equipment does Primed Health and Fitness offer in the United States?

Primed Health and Fitness offers a diverse range of cardio and strength gym equipment in the United States, including treadmills, elliptical trainers, strength training machines, free weights, weight benches, home gyms and more.

How can I be certain about the quality of the equipment I'll be receiving from Primed Health and Fitness?

Ensuring the durability, longevity, and overall quality of the equipment we sell here at Primed Health and Fitness is a top priority for us. We use high-quality materials and rigorous testing to ensure long-lasting performance for those who purchase from us.

Are Primed Health and Fitness products suitable for home gyms and professional facilities?

Our cardio strength, and free weight gym products are suitable for both home gyms and professional facilities, providing versatile options for the ever-growing fitness community in America.

Does Primed Health and Fitness offer customizable options for gym equipment?

Customization options, including personalized cardio features, are available for certain gym equipment, allowing you to tailor your fitness setup to your preferences. However, this luxury is not available for all equipment listed. To fully understand the options available, please carefully review the product page on our website.

Guidance Questions

Can Primed Health and Fitness recommend the best gym equipment for a home workout space in the U.S.?

Primed Health and Fitness can recommend the best cardio and strength gym equipment for your home workout space based on your specific fitness goals and available space. Just contact us here or call (855) 920-5096 to get started!

What workout exercises can be performed with Primed Health and Fitness' specific fitness products?

Our fitness products cater to a wide range of cardio and strength exercises, including cardio workouts, strength training, and flexibility exercises. Check our products and their descriptions for detailed information on the respective product.

Does Primed Health and Fitness provide detailed assembly instructions for its gym equipment?

Assembly instructions for Primed Health and Fitness gym equipment, including cardio machines, are included in the package. Additionally, video tutorials are likely available online from the product suppliers for your convenience. Assembly can be arranged at request.

Are there maintenance tips available to prolong the lifespan of fitness gear?

To prolong the lifespan of your cardio and strength fitness gear, it's important to follow a protocol of regular cleaning, proper lubrication, and inspections on all equipment to ensure longevity and maximum output.

Can Primed Health and Fitness offer a personalized workout routine based on my fitness goals?

Unfortunately, we are not certified personal trainers and cannot provide nutrition, fitness, or exercise protocols. However, once you've established your routine, we're eager to showcase our extensive equipment collection, ensuring you have the tools for an optimal fitness experience with effective workouts using our quality gear.

Shipping Questions

What is Primed Health and Fitness' shipping policy, including delivery times and costs in the United States?

Primed Health and Fitness follows the shipping policies of our suppliers. All shipping nationwide is free of charge on orders over $200 USD, express curbside delivery. With delivery times being supplier-dependent, you can expect your product to arrive within 5-12 business days. Refer to our header or footer menu for further details regarding all of our store-wide polices.

Does Primed Health and Fitness provide shipment tracking options for orders across America?

Shipment tracking options are available for all cardio and strength equipment orders across America on Primed Health and Fitness. Once your order is dispatched, you'll receive a tracking number via email in order to monitor your delivery.

How does Primed Health and Fitness handle damaged or defective product arrivals?

In the rare event of damaged or defective cardio and strength product arrivals, please contact our customer support team immediately, and we'll promptly address the issue.

Are there additional shipping fees for Primed Health and Fitness' large gym equipment?

Additional shipping fees may apply to large cardio and strength gym equipment due to size and weight. Details can be found in the shipping policy on our website. While excess charges aren't likely, we'll be sure to contact you with approval before shipping.

Does Primed Health and Fitness offer expedited shipping for fitness equipment?

Expedited shipping options are available for fitness enthusiasts looking to receive their Primed Health and Fitness cardio and strength products sooner. Expedited shipping is product-dependent and will be listed on products where applicable.

Technical Questions

Are there any specific software installations required for Primed Health and Fitness' electronic fitness devices?

Primed Health and Fitness' electronic fitness devices, including cardio machines, typically do not require additional software installations. Simply follow the user manual provided with the product for a hassle-free setup.

How can users calibrate or adjust settings on Primed Health and Fitness' cardio equipment?

Calibrating or adjusting settings on Primed Health and Fitness' electronic fitness equipment, including cardio machines, is easy with the intuitive controls provided in the user interface on the machine.

Questions for Primed Gym

How can I contact Primed Health and Fitness' customer support team for fitness equipment inquiries?

Contacting Primed Health and Fitness' customer support team is easy. Reach out via email at sales@primedhealthandfitness.com or call our toll-free number at (855) 920-5096 for assistance with equipment, information, and inquiries.

What is your return policy for fitness products in the United States?

Our return policy ensures customer satisfaction for cardio and strength fitness products. If you're not completely happy with your purchase, refer to our returns policy or contact our team at sales@primedhealthandfitness.com for step-by-step instructions.

Does Primed Health and Fitness provide warranties on its gym and fitness equipment?

Primed Gym provides warranties from suppliers on many of its cardio and strength gym equipment. Details about specific warranties can be found in the product descriptions on our website.

Are there bulk purchase options or discounts available on your fitness equipment?

For bulk purchases or information about discounts for fitness centers in America, please contact our sales team at sales@primedhealthandfitnesscom for cardio and strength equipment options.

Can customers physically visit Primed Health and Fitness or is all business conducted online?

At this time, all transactions with Primed Health and Fitness, including cardio and strength equipment purchases, are conducted online through our user-friendly website. Stay connected by joining our email list (found in our footer) for the latest updates and promotions.